Services:

Visa Rewards Credit Card

VISA Credit Cards are offered through the credit union. After approval, old balances from other credit cards can be transferred to your new VISA credit card. Rates range from 9.90% – 12.90%.

• No Balance Transfer Fees
• Low 2.99% Balance Transfer Rate for Six Months
• Earn Points and Cash with the ScroreCard Rewards Program
• No Annual Fee

To Make a VISA Credit Card Payment by phone, call:
800-808-7230

FREE if member uses IVR (no person-just give info over phone)
$10.00 fee if member requests to speak to a person

Text Fraud Alerts

This free fraud detection service immediately alerts you of potential fraud on your CFCU Debit Card. You are automatically enrolled in this fraud protection service so make sure your cell phone number is correct on your credit union account. When you receive a text regarding potential fraud, simply reply “Yes” if you made the charge or “No” if you did not. If you reply “Yes” your card will remain open and active. If you did not make the charge and reply “No”, we will text you a number to contact our fraud detection service. Protecting our members is our #1 priority. Contact us at 423-743-9192 for details.

Lost/Stolen Visa Cards:

If a Visa card is lost or stolen and it is after regular business hours, please call 1-800-808-7230.

Debit Cards

The free Mastercard Debit Card can be used at any location that accepts Mastercard. Funds are automatically drafted from your Share Draft (Checking) Account. The debit card can also be used as an ATM card to withdraw cash from your share or share draft account. Each card is subject to approval.
Share Draft (Checking) Accounts    ATM Locations

Lost/Stolen Debit Cards:

If a debit card is lost or stolen and it is after regular business hours, please call 1-800-472-3272 .

For Debit Card Fraud Detection Information, please call 1-833-735-1892.

Visa Gift Cards

VISA Gift Cards are accepted anywhere the VISA logo is displayed: in-store, online and by phone. They are much safer than cash! To purchase a gift card with any amount up to $1,000, just ask the credit union. A $3.50 fee per card.